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OFFICIAL STATEMENT: Hydro Majestic Hotel (Escarpment Group, Blue Mountains)

Source: Escarpment Group operations manager Adam Holmes

We have a long history of hosting interns from multi-racial multi-cultural backgrounds. They are qualified, skilled and highly motivated to train and progress in hospitality.

All of our trainees apply for a training internship with the Hydro Majestic Hotel through government-approved internship agencies who conduct a skills audit and develop their training plan for them.

Escarpment Group does not charge any fees for their training. Rather, we pay the trainee a full-time salary of at least $49,950 pa plus superannuation to undertake work-based training with us for an average of 12 months.

We deny any allegations of underpayment or exploitation. All trainees are paid in accordance with the award and have a minimum salary of $49,950p.a plus superannuation. We do not deduct their rental and they receive their salary in full.

The boarding fees are paid separately and the cost is at market rate of $67 per day (or $480 per week) for 3 meals and furnished accommodation with internet, laundry, linen. This is similar to the Blue Mountains International Hotel School which charges around $495pw.

Most interns arrive in Australia without property rental history and understanding of rental requirements. As their host and as per our training agreement lodged with DOHA, we have the responsibility for their personal safety and welfare and, being in a location like the Blue Mountains, it is essential for trainees to be supported with a training package that provides full boarding so that they can focus on the purpose of their internship which is to undertake work-based training under a training visa for 12-13 months only.

References to Escarpment Group churning through cheap labour from India, the Philippines and Vietnam is certainly not true. These are skilled trainees who are well paid and we proud of their achievements. They are not “cheap labour”. We find this derogatory and offensive for the multi-racial staff at the Hydro Majestic, who are well paid professionals. As mentioned, all of our trainees are offered a minimum salary of $49,950 p.a plus superannuation and they pay market rates for full boarding, which they approve separately and there is no deduction.

Most of our staff are paid full-time annualised wages which include 25% loading to cover overtime, which is monitored and managed by relevant department heads.

We are a multicultural and ethical company which respects people’s rights. We are disappointed to see this being portrayed differently. We have always assisted new migrants in this country and any references of exploitation are simply not true.


Blue Mountains hospitality apprenticeship opportunities

Free 5-star training available for would-be hospitality workers in some of the best hotels in the Blue Mountains

By Ellen Hill for Escarpment Group     Photos: David Hill, Deep Hill Media

Would-be hospitality workers can receive 5-star training in the region’s top hotels for free after the State Government scrapped TAFE fees for 100,000 apprentices, saving students about $2000 per course in order to combat the national trades drought.

Escarpment Group of hotels will contribute to the training investment, to be facilitated by the Skilling Australia Fund from July 1, and has invited applicants to submit their details.

The company operates the most awarded resorts in regional NSW including Lilianfels Resort & Spa, Darley’s Restaurant, Echoes Boutique Hotel & Restaurant, the iconic Hydro Majestic Hotel and Parklands Country Gardens & Lodges in the Blue Mountains. Further north, it also owns the historic Convent in the Hunter Valley and the multi award-winning paddock-to-plate restaurant Circa 1876.

Apprenticeships are available in various roles

With 10 busy dining outlets, the need for skills is significant.

Escarpment Group operations manager Adam Holmes said training trades and tourism workers under an apprenticeship enrolment with TAFE would help top up falling worker numbers in the industry.

“Over the past five years the numbers of apprentices has reduced year on year to almost nil and we need more motivated skilled staff for regional tourism to thrive.

“Escarpment Group is a dynamic operator of premium hotels and resorts and needs trainees to future-proof the region for economic growth.’’

Apprenticeships are available in the roles of chef, housekeeping, food and beverage service, customer service and reception.

Mr Holmes, originally from Cronulla and recently returned to Australia from Mauritius, said: “Escarpment Group is the largest tourism employer in the Blue Mountains with numerous staff with experience in some of the top restaurants and hotels in the world, ready and willing to share their knowledge and skills with trainees.

“With five luxury properties across two mature tourism regions, there is plenty of opportunity for growth and diversity in a versatile career that can take you anywhere in the world.’’

Potential apprentices have been invited to submit details to recruitment@escarpmentgroup.com.au.

*Escarpment Group is a commercial client of Deep Hill Media

Apprentices will learn on the job from experienced staff