Blue Mountains businesses are adapting to the “new normal’’ by creatively embracing new business practices and digital technology.
Blue Mountains Tourism president Jason Cronshaw praised the ingenuity and flexibility of businesses, especially small enterprises.
“The response has been fast and enthusiastic,’’ he said.
“Of course there’s been tears and tantrums as people are understandably upset to see their business and livelihood evaporate literally overnight as government restrictions come in that they weren’t prepared for and can’t control.
“But we’re so blessed to have a creative community that is pragmatic and innovative and steps up to a challenge.’’
“[But] we’re so blessed to have a creative community that is pragmatic and innovative and steps up to a challenge.”Jason Cronshaw – Blue Mountains Tourism
Many Blue Mountains businesses sell online vouchers to redeem when restrictions are lifted, encourage forward bookings and direct customers to online sales platforms.
Here are just some examples of how tourism and hospitality businesses in the Blue Mountains continue to operate under the strict new opening hours and social distancing regulations:
– CafeXpresso (Katoomba) station is one of numerous examples of fast food shops, cafes and restaurants offering takeaway food only.
– Blue Mountains Cultural Centre (Katoomba) has a Virtual InSight program featuring staff insights, tours of the space, art classes with local creatives, tutorials, recipes from the cafe and more. Details: BlueMountainsCulturalCentre Facebook page (a new page will be available on the bluemountainsculturalcentre.com.au website soon).
– Mount Vic & Me (Mt Victoria) takes online orders and posts a swag of quirky Australian Made items, including the Blue Mountains Socks range, tea towels and greeting cards. Details: www.mountvicandme.com.
– Avalon Restaurant – Katoomba (www.avalonkatoomba.com.au) offers takeaway meals, along with most cafes in the Blue Mountains. Several such as the Ori Café & Bistro (www.oricafe.com.au) and Finn & Co (www.finnandco.com.au) at Springwood offer a home delivery service.
– GalleryONE88 Fine Arts – Katoomba (www.galleryonefinearts.com), Talisman Gallery – Hartley (www.talismangallery.com.au) and other galleries have uploaded many photos of artwork to their website and social media and have restricted sales to those platforms or email.
– Blue Mountains Chocolate Company (Katoomba) serves takeaway food and drinks, with a home delivery service within a 20km radius of Katoomba. Details: http://www.bluemountainschocolate.com.au/.
“New normal” for Blueys
By Ellen Hill for Fantastic Aussie Tours
Rail riders can experience a great fat look at the Blue Mountains when the Indian Pacific pulls into Mt Victoria each week.
The optional off-train excursion for passengers travelling from Perth is the result of a new partnership between Fantastic Aussie Tours (FAT), Great Southern Rail which owns the iconic Indian Pacific touring train, Scenic World, Blue Mountains Guides and the Trippas White Group which owns The Lookout Restaurant at Echo Point.
FAT managing director Jason Cronshaw said the Blue Mountains excursion would be an option each Wednesday, with passengers alighting the train at Mt Victoria after breakfast.
A FAT bus would then transport them to Scenic World to experience the range of thrilling rides or a trek through awe-inspiring landscapes along Prince Henry Walk with Blue Mountains Guides.
All passengers would then assemble for lunch at The Lookout Restaurant near the Three Sisters rock formation overlooking the Jamison Valley before being returned to the Indian Pacific in a FAT bus and continuing their rail journey to Sydney.
“For many years, Indian Pacific passengers caught glimpses of the Greater Blue Mountains World Heritage Area as they hurtled through the bush and the villages,’’ Mr Cronshaw said.
“Now, whatever activity they choose to do here they will experience what we are blessed with every day.’’
The package had taken five years to finalise, with the main challenge reserving a rail pathway in the increasingly busy Blue Mountains rail line timetable.
“This is a fantastic coup for the businesses directly involved in this package including us of course, but it has the potential to bring hundreds of visitors to the region who will hopefully return to stay at least one night in a hotel or B&B, eat out in our cafes and restaurants and visit the attractions and retail outlets throughout the area,’’ Mr Cronshaw said.
Each train had a potential load of 252 passengers.
Indian Pacific manager Penelope Milne said the daytrip option would be expanded to an overnight stay by 2019.
In the meantime, the excursions would encourage longer return visits among passengers.
In fact, one passenger on the inaugural trip on April 4 spent the night in the Blue Mountains before returning home via the public rail network.
- Fantastic Aussie Tours is a commercial client of Deep Hill Media
By Ellen Hill Photos: David Hill
This article was written for and published in the Blue Mountains Gazette monthly Review magazine on September 16, 2015
“Is there anybody here tonight?”
With the agony of long-gone tortured souls reaching out from the sandstone walls at your back and the sticky black of darkness all around, you nervously prepare to meet ghostly company in the dead of night.
Paranormal Pete’s spooky ghost hunting tools flicker into life as they sense a phantom presence.
The name of someone’s dearly departed mother is distinguishable from the Ovilus or ghost box machine that converts environmental readings into real words.
Someone stifles a shriek as they experience a cold shiver. The wooden benches creak in discomfort as the rest of us shift uneasily in our seats.
The old courthouse at Hartley Historic Site slowly awakens from its supernatural slumber.
Blue Mountains Mystery Tours dark tourism guide Paranormal Pete is comfortable in this “other world” and guides locals and visitors on spine-tingling ghost tours to discover the rich and sometimes bloody history behind the rugged Greater Blue Mountains landscape.
Ghost hunters shiver in ghoulish delight at deliciously dark tales of murder, mishap, convicts, hangings and more as they explore haunted buildings, abandoned cemeteries and other bereft locations.
“With adventures like the first European crossing of the Blue Mountains, pioneering the first inland settlements and establishing the nation’s industrial heart at Lithgow come many stories and, 200 years later, reports of paranormal activity,” Pete (aka Pete Clifford from Springwood) says.
The “energy worker who specialises in dark tourism” has always been interested in the paranormal. His mother and siblings talked about ghost stories and local legends and, as a child, lived in a house that was haunted by what was believed to be his protector.
Pete says his scariest experience happened after one ghost tour at a council reserve.
“I walked up the road and saw a light coming towards me. I continued to walk. By this time the light was on top of me and it’s gone through me and on to the other side. I heard a voice say: ‘Get out of here now.’
“I was the only one that experienced it. I had to sit on a log for 10 minutes to get my composure and energy back. I didn’t go back there for about six months.
“I think I might have actually been walking over the poor fella’s grave.”
However, “the spirit world is very positive — they’re there to help us and guide us and protect us”.
“I’m always into communicating with the spirit world first and if we come across a ghost we’ll do our best to help them cross over if that’s their will. If not, it will go when it’s ready.”
People on Pete’s tours may hear the names of loved ones or other words.
“We’ve had the smell of a loved one’s perfume or their aftershave or they’re rubbed somebody on the face, tickled their ear or something else special they used to do that they would remember them by.
“Our tours are fully interactive. We like people to use their senses of intuition, smell, sight, hearing, touch and then we back that up with our gear to enhance your senses on the night.”
Ghost hunting equipment such as EMF metres, an Ovilus 111, full spectrum video, night vision video and Patrick Boo Buddy Bear help discern between the quick and dead.
Participants travel on Buster the Ghost Bus with the only ghost tour in the Blue Mountains and take morbid glee in hair-raising access to unique, forgotten and secret locations that are off limits to the general public.
They visit historic wells, convict graves, an abandoned cemetery, a convict stockade and colonial buildings oozing tales of shadowy figures from the past. They may even meet the ghost of Victoria Pass (“the lady in black”).
The faint-hearted can lean about phantom figures of the night during the light of day on a scenic tour where they can gaze at the world-famous sites and the Greater Blue Mountains World Heritage Area with its jaw-droppingly beautiful scenery, exhilarating attractions and elusive wildlife.
Sightseeing tours take in Scenic World, Govetts Leap at Blackheath, Coachwood Glen through ancient rainforest to the Megalong Valley for wildlife spotting, as well as historic locations around Lithgow and Hartley Historic Site.
The dark tourism business holds a limited Nature Based Recreation License and National Parks and Wildlife Service Eco Pass, giving them access to secret locations known only to select local residents and off limits to the general public.
Tours leave from the Blue Mountains City Council carpark in Katoomba or participants are collected from accommodation or other pre-arranged locations in the Blue Mountains.
- Gift a loved one a goose bump-filled experience with Blue Mountains Mystery Tours. Gift vouchers are available for all tours. Simply decide on a tour, contact 0418 416 403 or 4751 2622 or at firstname.lastname@example.org to arrange payment and a voucher will be posted or emailed to you. Gift vouchers are valid for 12 months after purchase.
Blue Mountains Mystery Tours is a commercial client of Deep Hill Media and Headline Publicity